You can contact Dr. Pentzien by email at cassandrapentzien@pentzienpsych.com or by completing the contact form. After reaching out, you will be contacted by email about setting up a 15 minute phone consultation to assess your testing needs and schedule your intake appointment.

Complete all intake paperwork before the scheduled appointment. Bring any previous psychological testing records and/or relevant medical records with you. Do not consume caffeine or take any stimulant medication the day of, or night before, the scheduled appointment. Try to get a good night sleep and eat before your appointment.

Intake appointment: At this appointment, you will meet with Dr. Pentzien virtually or in-person to complete a comprehensive intake and diagnostic interview. During this 90 minute appointment, she will review the information provided in your paperwork, gather further needed information, and prepare you for the testing process. Testing appointment: At this appointment, you will begin the testing process with Dr. Pentzien which typically includes answering questions, solving puzzles, doing academic tasks, completing computer tasks, and completing questionnaires. Depending on the reason for the assessment, the testing process can take between 4 - 12 hours. Testing appointments are typically scheduled as 3 - 4 hour sessions and take place across multiple days if needed. Feedback appointment: After the testing is completed, you will be scheduled for a feedback appointment. At the feedback appointment, Dr. Pentzien will meet with you to review your testing report, including the testing data, any diagnoses, and recommendations. Within one week after the feedback appointment you will be provided with a completed copy of the report.

Testing: Ages 6 to 60 Individual Therapy: Ages 18+

Therapy: Individual therapy can take place virtually or in person at one of our office locations. Testing: While our initial intake appointment can be conducted virtually or in person, portions of the testing do need to be conducted in person at one of our office locations.

All appointments cancelled with less than 48 hours notice are subject to the full session fee.

Please send any additional questions via the contact form and Dr. Pentzien will respond as soon as possible.

Yes, Dr. Pentzien offers academic/executive functioning coaching sessions in which she works with clients on time management, organization, scheduling, and goal setting. Fees for academic coaching are $250 for a 60 minute session.

Therapy: $250 per 60 minute therapy session Testing: Psychological/ADHD Assessment - $3,000 Psycho-educational/Specific Learning Disorder Assessment - $4,500 Giftedness Assessment - $2,500

At this time, Dr. Pentzien's services are considered out-of-network for insurance plans. While she does not work directly with insurance or other third party payers, she is able to provide a receipt of services (super bill) to submit to your insurance provider for reimbursement once your assessment is complete. Whether your insurance provider will cover the costs for assessment services by out-of-network providers depends on your insurance plan. To determine coverage, please contact your insurance company directly and carefully ask them the following questions: ​ Do my benefits cover mental or behavioral health? What is my deductible and has it been met? Is approval required by my primary care physician? Is pre-authorization required before I see my provider? What is my co-payment or co-insurance costs for psychological testing?

You have the right to receive a “Good Faith Estimate” explaining how much your care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or healthcare services, including psychotherapy services. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

All payments are due at the time of service and may be made in cash or via credit card.